Privacy Policy

Welcome to MountainMuse ("we," "our," or "us"). Protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our platform featuring cultural events and festivals in Canada’s mountain regions.

1. Information We Collect

Personal Information

• Name

• Email address

• Phone number

• Mailing address (if necessary for ticketing or correspondence)

Event Preferences

• Selected festivals and cultural activities

• Feedback or survey responses

Technical Data

• IP address

• Browser type and version

• Device type and operating system

Payment Information

• Credit/debit card details (if applicable for ticket purchases)

• Billing address

Usage Data

• Pages visited, time spent on our website, and services accessed

2. How We Use Your Information

We use your information to:

Provide and Enhance Services

• Facilitate event registrations and ticketing.

• Offer personalized recommendations on cultural activities.

Communicate Updates

• Send event notifications, schedule changes, and promotional materials (with your consent).

• Notify you about festival lineup updates and ticket availability.

Process Payments

• Securely handle transactions for event participation.

Improve User Experience

• Analyze user behavior to optimize website functionality and cultural offerings.

Legal Compliance

• Comply with applicable laws and respond to lawful requests.

3. Sharing Your Information

We do not sell or rent your personal information. However, your data may be shared with:

Service Providers

• Payment processors, hosting providers, and email communication vendors.

Event Organizers and Partners

• Necessary details shared with festival coordinators and cultural institutions.

Legal Authorities

• When required to comply with laws or protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies to:

• Enhance website performance and navigation.

• Provide a personalized browsing experience.

• Track website usage for analytics and improvement.

You can manage or disable cookies in your browser settings. Note that some features may not function properly without cookies.

5. Data Security

We implement industry-standard measures, including encryption, to safeguard your personal data. However, no online platform can guarantee complete security.

6. Your Rights

You have the right to:

• Access and review your personal information.

• Request corrections or updates to your data.

• Delete your account and associated data.

• Opt out of receiving promotional communications.

To exercise these rights, contact us at info@MountainupTop.com.

7. Contact Us

For questions about this Privacy Policy, contact us at: 23 Hickory Dr, Port Moody, BC V3H 5L9, Canada
Email: info@MountainupTop.comPhone: +1 (903) 365-0766